1) Return Window
Orders for Prostadine are backed by a 60-day money-back guarantee, counted from the date of purchase. If you are not satisfied with your results, you may request a refund within this period.
2) Eligibility
To help us verify and process your request quickly, please provide:
- Order information (order ID, purchase date, and the email used at checkout)
- Full name used for the shipping/billing details
3) How to Request a Refund
To start a refund request, contact our support team at: support@theprostadine.org
In your message, briefly explain the reason for your request. Our support team will guide you through the next steps to complete the process.
4) Return Instructions
Depending on the order details, you may be asked to return the Product (including empty or remaining bottles). You will receive specific return instructions and the correct shipping address from our support team via email.
5) Refund Processing
Once approved, refunds are issued back to the original payment method. Processing times depend on your bank or card provider and may take several business days to appear on your statement.
6) Shipping & Handling
Shipping and handling fees are generally non-refundable. If a physical return is required, return shipping costs are the customer's responsibility unless stated otherwise by support.
7) Changes to This Policy
We may update this Return Policy at any time. Updates will be posted on this page. Continued use of theprostadine.org after changes means you accept the updated Policy.
8) Contact
Questions about your refund? Reach out to us: support@theprostadine.org